The Natural Diamond Council (NDC) has welcomed two landmark rulings by the UK Advertising Standards Authority (ASA) against misleading synthetic diamond advertisements by Novita Diamonds and Linjer Ltd. The rulings reinforce the importance of transparency in diamond marketing and ensure consumers are clearly informed when products are laboratory-grown rather than natural diamonds.
Quick Summary
- UK ASA upheld complaints filed by Natural Diamond Council against Novita Diamonds and Linjer Ltd.
- Advertisements failed to clearly identify synthetic diamonds as laboratory-grown.
- ASA ordered the companies to remove or amend misleading advertisements.
- The rulings reinforce strict terminology standards for synthetic diamonds.
- NDC called the rulings a victory for consumer protection and transparency.
- The rulings apply even to overseas companies targeting UK consumers.
ASA Upholds Complaints Against Retailers
The not-for-profit organisation, which exists to promote and protect the integrity of the global natural diamond industry, complained to the Advertising Standards Authority (ASA) about adverts by two retailers that failed to mention their products were laboratory- grown.
On May 13, 2026, the regulator upheld both complaints. It agreed that UK-based Novita Diamonds and Hong Kong-based Linjer Ltd had misled consumers and were in breach of the UK Code of Non-broadcast Advertising and Direct & Promotional Marketing (CAP Code).
The companies were told their adverts must not appear again with the same wording. The ASA also told them not to “misleadingly” use the term ‘diamond’ to describe their synthetic diamonds in isolation without a clear and prominent qualifier, such as ‘synthetic’ or ‘laboratory-created’.
NDC Calls Ruling a Victory for Consumers
“This is a victory for consumers,” said Natural Diamond Council CEO, Amber Pepper. “Diamonds carry deep emotional significance and are often bought to mark life’s meaningful moments. It’s vital that consumers can make informed choices in total confidence. This is not the first time we have successfully challenged advertising that blurs the distinction between mass-produced products grown in a factory and products of nature formed deep in the Earth over billions of years. We applaud the regulator for once again standing up for consumers – something we too will continue to do as part of our wider mission to educate and inspire people on the values of natural diamonds and their positive impact.”
Novita Diamonds advert
The Novita Diamonds ruling concerned two paid-for Meta ads. The first showed an image of a diamond ring with a description that included the words: “Novita Diamonds Ready-to- Ship Engagement Rings 1-10 days”. The second ad featured a video that showed clips of diamond rings with on-screen text that included the words: “Premium Diamonds” and “Shop our ready-to-ship collection today – Novita Diamonds”.
Google Ads Found Misleading
The Linjer ruling related to two paid-for Google ads. Both included the phrase “Discover our brilliant diamonds”.
What the rulings means for trade participants
In both cases, the ASA referenced the National Association of Jewellers’ (NAJ) Diamond Terminology Guideline which is assured and recognised by Trading Standards in the UK market. It states that when referring to synthetic diamonds:
- Use one of the following authorised qualifiers when referring to synthetic diamonds: ‘synthetic’, ‘laboratory-grown’ or ‘laboratory-created’.
- Do not use abbreviations such as ‘lab-grown’ and ‘lab-created’.
- Do not use the following terms: ‘cultured diamonds’ and ‘cultivated diamonds’ as ‘cultured’ and ‘cultivated’ refer exclusively to organic/biogenic products.
- Do not use the following terms: ‘real’, ‘genuine’, ‘precious’, ‘authentic’ and ‘natural’ as those apply exclusively to natural minerals and gemstones.
Importance of Transparency in Advertising
The ASA ruled that the nature of the product – whether a diamond was natural or synthetic – would be a key consideration for many consumers. To avoid being misleading, trade participants therefore need to include this material information upfront in the advert itself – not just on the website that consumers navigated to subsequently.
The Novita Diamonds ruling clarifies that even if an advertisement does not explicitly mention ‘diamond’ but the brand name includes ‘diamonds’, a qualifier is required.
The ruling against Linjer, meanwhile, demonstrates that ASA regulations apply to UK- targeted paid media, including Meta and Google ads, even if the company is based overseas.
A track record of consumer protection
Natural Diamond Council has successfully challenged misleading advertising a number of times in recent years.
In 2024, the ASA upheld a complaint against Skydiamond for failing to clearly identify that its products were laboratory-grown. While not conducting a separate investigation on UK jeweller Stephen Webster, the regulator informed the company that the same ruling applied to its advertising materials. The ASA also investigated complaints against Lark & Berry and Idyl which it considered likely to be in breach of its code. In both cases, the rulings were published as informally resolved after the companies agreed to amend their advertisements.
Industry Leaders Welcome the Decision
“These rulings should send a strong message to manufacturers and retailers,” said David Troostwyk, President of the London Diamond Bourse, which jointly filed the latest complaints against Linjer and Novita Diamonds. “Misleading practices exploit the timeless value people associate with natural diamonds to unduly benefit companies at the expense of consumers. We hope the message is now cutting through that irresponsible advertising will not be tolerated.”
Notes for editors
See the Novita Diamonds ruling in full here. See the Linjer Ltd ruling in full here.
See details of Natural Diamond Council’s previous successful challenges of misleading adverts here.
About the Natural Diamond Council
The Natural Diamond Council (NDC) is a not-for-profit organisation committed to inspiring and educating consumers on the real, rare and responsible values of natural diamonds and the positive global impact of the industry. Our Only Natural Diamonds platform is the authoritative publisher on all things natural diamonds including myth-busting facts, celebrities and pop culture, epic diamonds and jewellery trends, engagements and weddings, and diamond buying guides. In addition, we provide marketing, promotional and educational services to brands, designers and retailers, encouraging them to amplify the values and integrity of natural diamonds.
NDC is a global organisation whose members’ operations span four continents and 10 countries including Canada, South Africa and Botswana. Their operations support the livelihood of 10 million people worldwide.
NDC operates out of offices in New York, Shanghai, Mumbai and Antwerp, with satellite teams in the UK and France.
FAQ
What was the ASA ruling about?
The UK Advertising Standards Authority ruled that advertisements by Novita Diamonds and Linjer Ltd were misleading because they failed to clearly identify synthetic diamonds as laboratory-grown.
Why are these rulings important?
The rulings strengthen consumer protection and ensure transparency in diamond advertising, helping buyers clearly distinguish between natural and synthetic diamonds.
What terminology should be used for synthetic diamonds?
The ASA and NAJ guidelines recommend using terms such as “synthetic,” “laboratory-grown,” or “laboratory-created.”
Can overseas companies be affected by UK advertising rules?
Yes. The ruling against Linjer confirms that UK-targeted digital advertising falls under ASA regulations even if the advertiser is based outside the UK.
Has NDC challenged misleading advertising before?
Yes. NDC has previously challenged advertising practices involving companies such as Skydiamond, Lark & Berry, and Idyl.
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