GRAND UNVEILING: MALABAR GOLD & DIAMONDS OPENS LATEST STORE IN ROHINI, DELHI

Global Presence and Workforce

Malabar Gold & Diamonds now operates over 355 stores across 13 countries, including India, the Middle East, the Far East, USA, UK, Canada and Australia, and offers over 25 exclusive brand collections. Supported by a workforce of around 22,000 multilingual employees in 26 countries, the brand serves 15 million satisfied customers across 100 countries. The brand is also known for its consistent gold pricing policy across India, ensuring transparency and customer trust.

Remarks from the Chairman

Commenting on the new store opening, MP Ahammed, Chairman of Malabar Group, said, “We are thrilled to open our 14th store in Delhi NCR and bring our exclusive collections and exceptional customer service to the vibrant community of Rohini. This is another step towards our vision of becoming the largest jewellery brand in the world by providing unmatched shopping experiences through a transparent and customer-centric approach.”

Customer Experience at the Rohini Store

The Rohini store offers a luxurious shopping experience with spacious interiors, a dedicated wedding arena for bridal collections, a bespoke suite for personalised jewellery designs, a privileged lounge for premium customers, and expert consultations from diamond specialists. Ample parking facilities further enhance customer convenience.

Exclusive Jewellery Collections

The store features a diverse range of bridal jewellery, special occasion pieces, and everyday wear from more than 25 exclusive brands, such as Mine Diamond Jewellery, Era Uncut Diamond Jewellery, Divine Heritage Jewellery, Ethnix Handcrafted Jewellery, Precia Gemstone Jewellery, and Viraaz Polki Jewellery. Each collection showcases unique and exquisite designs, catering to various tastes and preferences.

Commitment to Customer Satisfaction

Malabar Gold & Diamonds is committed to ensuring customer satisfaction through its “Malabar Promises,” which include transparent pricing with a detailed breakdown of costs, lifetime free maintenance across its global stores, 100% exchange value for old gold and diamonds, 100% HUID-compliant jewellery, 28-point quality checks for certified diamonds, one-year free insurance coverage on all jewellery, and the option for extended insurance and warranty. The company also guarantees responsibly sourced gold from authorised channels and promotes a positive work environment with various employee benefits and protections.

Corporate Social Responsibility (CSR) and ESG Commitment

Further reinforcing its commitment to corporate social responsibility, Malabar Group allocates 5% of its profits to ESG (Environmental, Social & Governance) activities, focusing on key areas such as health, housing, education, environmental sustainability, a hunger-free world, and women empowerment.

About Malabar Gold & Diamonds:

Company Overview

Malabar Gold & Diamonds was established in 1993 and is the flagship company of Malabar Group, a leading diversified Indian business conglomerate. With an annual turnover of $6.2 billion, the company is currently the 6th largest jewellery retailer globally and the 19th ranked brand in Deloitte’s Luxury Goods World Ranking. They have a strong retail network of over 355 stores spread across 13 countries in addition to multiple offices, design centres, wholesale units, and factories spread across India, the Middle East, the Far East, the USA, the UK, Canada & Australia. Malabar Gold & Diamonds also features an online store www.malabargoldanddiamonds.com providing customers the opportunity to purchase their favourite jewellery at any time and on any day from the comfort of their homes.

ESG and CSR Initiatives

ESG (Environmental, Social & Governance) and CSR have been the primary commitments of the group since its inception. The key focus areas of the Malabar Group are Health, Housing, Hunger Free World, Education, Environment and Women empowerment, integrating the principles of responsibility and sustainability into its core business.